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Andrew of Palm Coast, FL Verified Reviewer
Original review: Jan. 18, 2023
I've had a terrible experience with LightStream, including being blatantly lied to and horrible customer service. If you need a loan, try one of the legitimate companies out there, not this one. LightStream needs to work on improving both their rates as well as their customer service.
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rose of Fort Worth, TX Verified Reviewer
Original review: Dec. 25, 2022
We have been customers of Lightstream for several years, my husband and I have excellent payment history, never late ( auto payment). Our current loan amount was for $25,000. We are $1,500 from paying off the loan. We are both self employed and have been for over two decades, We both have credit scores over 730, so 10 days ago we applied for a loan of $50K for kitchen updates (didn't want to take a HELOC loan due to fees, wait time, and closing cost) so lightstream requested all documentation. We proceeds to provide it including bank states, income taxes and so forth. We were then declined after we make well over $200K combined annual.
If you're going to ask this company for a loan and you're self employed they are not the company to come to.... They obviously don't have underwriters that can truly READ income information to make an approval decision. After we pay our existing balance of $1,500.00 we will NO LONGER be doing business with this company!!! If you are W2 wage earners only you'll be fine, but they just don't have experience loan officers for the self employed, or at least at this time. Pre covid they might have had more experienced underwriters.
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Donny of Hackettstown, NJ Verified Reviewer
Original review: Dec. 1, 2022
I have a tier 1 FICO score (800+) and tried to get a rate quote on a $10k personal loan from Lightstream. They want all your personal financial data before giving you a quote. I mean everything, bank deposits, how much in bonds, amount in home equity, tax records, driver license, I mean everything before they would give a quote. Pulling your FICO wasn't enough for a quote. When I refused to give them all my data before an exact rate quote, they denied my application. It's a massive data mining operation they a running. They don't care about the loan...the data is more important to them.
3 people found this review helpful
Customer increased Rating by 1 stars!
Jordan of Minneapolis, MN Verified Reviewer
Resolution response: Dec. 1, 2022
No fee was added.
Original review: Nov. 16, 2022
Took a 2 year loan out with plan on paying in one year. 6/6 months paid double the payment. They keep pushing to lower the payment to get more interest out of you. I put too much towards stocks and bonds that for the first time in many years I overdraft one of the two payments. What a headache. They send to their internal collections. They add huge fees. It's been decades since I've done this but man do they not make it easy. I've paid double each month and will continue to.
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Gabriel of Mc Donald, TN Verified Reviewer
Original review: Oct. 10, 2022
There is a wild amount of positive reviews. Definitely fake. This company features an incredibly disturbing business model. They are seeking individuals with poor credit scores. They are hoping to 'trick' people who are fiscally irresponsible into a bad contract and a bad loan. Do not work with this company. If an auto dealer is trying to get you to work with this company, they are trying to take advantage of you. Walk away from the car with the price that is too good to be true. It is.
11 people found this review helpful
Ellen of Athens, GA Verified Reviewer
Original review: Oct. 4, 2022
I co-signed a loan for my ex husband. In the divorce papers it states he is responsible for this debt. Lightstream refused to remove me as a co-signer... Skip forward 2 years, I'm still the co-signer but there has never been a late payment. Until August 22. I HAD A BABY IN AUGUST!!! And didn't check to make sure my ex had made the payment! Turns out he didn't.. I received a letter in the mail after it was 30 days past due. I paid the outstanding balance and set it up on my account for auto pay because I didn't want it to affect my credit and I would settle the debt with my ex husband outside of Lightstream. Noooo, Lightstream refuses to remove a late payment from a new mother's credit report even though there has never been a late payment before and the account is current!!! Do not use Lightstream ever!!! They are Heartless and verge on Predatory lending!!!
10 people found this review helpful
T. D. of Boise, ID Verified Reviewer
Original review: Aug. 14, 2022
Absolute dog water of a lender. Their reviews on their website are fake. You aren't allowed to leave a review if you're not already approved either. I make $250k a year with less than 1p% credit utilization and a 740 FICO. I took one month off to get a medical procedure done so I did not have a pay stub last month. They also demanded a pay stub for $250,000. I spoke to a rep on the phone and told them I can give them 2 years tax returns and last 6 months paystubs and 2 years W2, minus July because I'm on a short leave. You can call my employer to verify (Fortune 500 company). I also am going to get $12k a month from short-term disability. She took the notes and sent it back to the credit team.
I only applied for a $30k loan. 20 minutes later I got a decline saying I don't have the ability to repay the loan and a bunch other lies such as multiple delinquencies and high credit usage and collections. I have perfect credit payment history, less than 10% credit utilization, never had a collection account in my life. As someone who works in finance lending I can say this company is hot garbage. Will be disputing the inquiry and filing a complaint for deceptive lending practices. They also fail to disclose what documentation is required to obtain credit. I'm surprised this company hasn't been hit with massive fines.
19 people found this review helpful
Stanley of New Albany, IN Verified Reviewer
Original review: June 23, 2022
I just finished paying off my loan 14 months early. That's how much I HATED this company. My biggest complaint was with how long it took for them to report my current balance. My credit report was consistently updated 2 days before my payment. Therefore, my account balance was only accurate for 2 days each month. My final payment (early payoff) of $4987 was made 6 weeks ago and the bureaus finally updated my credit score 3 days ago. My score went down 9 points. How does that happen? My current score is 774. I have been told that there was a statement added to my credit report. Probably because I told them they are LAZY and WORTHLESS. There you go, I said it again. My advice, join a credit union. Most credit unions offer a variety of loan products and you will deal with someone local. Good luck.
18 people found this review helpful
William of Englewood, CO Verified Reviewer
Original review: June 4, 2022
BUYER BEWARE - I applied for a car loan yesterday evening and expected a “fast decision” based on the website's deceptive marketing. I received an email at 6:27 AM the next morning asking for me to call back to answer a couple questions. I called and received an automated message saying that your offices are closed and to call back between 10 am and 6 pm. I waited until 10 am and called again. Agent asked a couple identifying questions and reassured me I would receive an answer “today”. Received an email at 10:24 am asking me to upload documents. I did so and completed the project within an hour.
Didn’t hear anything back, so at 2:40 pm, I called again. The agent said it is currently under review, but not to worry because I will receive a decision “TODAY”. I said “that’s great, because I plan to go car shopping tomorrow.” I didn’t hear back by 6 pm, so I called again, but offices were already closed. Lovely. Logged into the application online and it appears that it’s still in process.
Sent them an email to inquire at 7 pm and received a decline email at 9 pm. According to your system, I have an 802 credit score. I have millions of dollars in investments and real estate. I have very little, to no debt at all. Clearly you’re only looking to approve consumers with low income/credit so you can justify charging high-interest rates. Your marketing of interest rates starting at 4.19% is deceptive and misleading.
33 people found this review helpful
Josh of Denver, CO Verified Reviewer
Original review: April 6, 2022
Let me start by saying I have an 800+ credit score, a long mortgage history, auto loan history, perfect payment history, and run several large businesses. I chose to use LightStream for a home improvement loan to keep more cash in my bank during this crazy time. I figured this would be a no brainer and simple process. LightStream is a nightmare. Their criteria for loans is very selective and borders on unethical or illegal. I'm not sure what they do behind the scenes, but I started at the large amount I actually needed, got denied, and worked all the way down to $5k (min amount allowed) and was still denied. The service is terrible and they have no response why they can't do it. I would highly recommend to STAY AWAY because they take a hard credit pull and this will only hurt your credit. Try a different lender 1000%.
43 people found this review helpful
FAQs
Is it hard to get approved by LightStream? ›
To qualify for a LightStream loan, applicants must have a minimum FICO credit score of at least 660. What's more, a strong applicant will have several years of credit history, including multiple account types—credit cards, auto loans and mortgage debt, for example—as demonstrated by their credit profile.
What is considered excellent credit for LightStream? ›LightStream reportedly requires a credit score of 660 or higher for approval. So if you don't want to waste a hard pull on a long shot, check your credit score for free and make sure it's at least 660 before applying.
How long does it take to get a response from LightStream? ›LightStream may approve you the same day you apply or within 1 business day. After your application is approved and you accept the offer, it takes 1 business day to receive your funds, which LightStream will send to you by electronic bank transfer.
Do you need proof of income for LightStream? ›Limited debt: Your revolving debt, including credit card debt, must be at a manageable level. Proof of income: Your source of income must be stable and you must make enough to show you can repay the loan. A strong payment history: You should have no delinquencies on your credit record.
What income do you need for LightStream? ›LightStream does not specify the minimum income requirement for its personal loans. LightStream offers loans ranging from $5,000 to $100,000. With LightStream, you pay back your loan within 24 and 84 months.
How fast can you get a loan from LightStream? ›It takes 1 to 2 business days to get money from a LightStream personal loan, in most cases. That includes both the time it takes to get approved and the time it takes for the funds to be delivered after approval. Keep in mind that this is a typical applicant's experience, and in some cases it could take longer.
How strict is LightStream? ›As a company that specializes in lending to consumers who have good or excellent credit scores, eligibility factors are a bit more stringent than some other lenders. To be eligible for a LightStream loan you will need the following: A credit score of 660 or higher. Little to no delinquencies in your payment history.
Is LightStream worth it? ›LightStream loans can be a good pick for people with strong credit who are looking for competitive interest rates, no fees and potentially quick funding. Its loans may also be appealing if you need a large loan for home improvement projects and don't qualify for a home equity loan or HELOC.
Is fair credit good enough? ›No. Fair credit is lower than good credit but higher than poor credit. Using the FICO scoring model, we've established that a fair credit score is between 580 and 669.
Can you talk to someone at LightStream? ›24/7 Technical Support: 574-278-7121, option 2.
What documents does LightStream require? ›
LightStream requires the following financial information on the application: employment status, annual income, total monthly housing costs, and checking and savings balances plus stocks and bonds. Double check the application for accuracy.
What bank owns LightStream? ›LightStream is a division of Truist Bank.
Does LightStream hold your title? ›Like maximum flexibility: LightStream has no vehicle restrictions on make, model or mileage. Lightstream auto loans are unsecured, meaning the car is not used as collateral, and LightStream does not hold the title of the car while the loan is being paid off.
Does LightStream give cash? ›If you're approved for a LightStream loan, you may be able to receive your loan funds the same business day you apply. LightStream deposits the money directly into your bank account, so you can make an offer on a car as a “cash” buyer.
Does LightStream ask for pay stubs? ›All you have to do is get an approval letter stating the terms, adjust the lightstream terms to match and email the letter requesting the match. I got a response in less than 15 min. Also, they only asked for a pay stub.
What credit union does LightStream use? ›LightStream is part of Truist, and we believe that good-credit customers deserve a fast and easy loan process, incredible service and excellent rates. Customers can apply from the website or mobile app and receive funds directly deposited into their account as soon as the same day they apply.
Who are LightStream competitors? ›lightstream.com's top 5 competitors in December 2022 are: lendingtree.com, creditkarma.com, sofi.com, upgrade.com, and more. According to Similarweb data of monthly visits, lightstream.com's top competitor in January 2023 is lendingtree.com with 7.9M visits.
Is LightStream same day funding? ›We can fund your loan as soon as the day you apply.
You're in control of the loan process with LightStream. You choose your funding date, and you can even have funds deposited into your account as soon as the same day you apply.
Although ranges vary depending on the credit scoring model, generally credit scores from 580 to 669 are considered fair; 670 to 739 are considered good; 740 to 799 are considered very good; and 800 and up are considered excellent.
Can you skip a payment with LightStream? ›After making 12 or more consecutive monthly payments, you can defer one payment as long as you have made all your prior payments in full and on time. Marcus will waive any interest incurred during the deferral and extend your loan by one month (you will pay interest during this extra month).
Does LightStream use collateral? ›
No collateral, no fees, no home equity requirements.
The unsecured LightStream loan has no fees or prepayment penalties.
The easiest loans to get approved for are payday loans, car title loans, pawnshop loans and personal loans with no credit check. These types of loans offer quick funding and have minimal requirements, so they're available to people with bad credit.
What loan can I get instantly? ›Loans that are referred to as “instant loans” are typically a cash advance or a payday loan. This type of loan usually comes with very high interest rates, so it should be a last resort. APR for short term loans can range from 100% to 900%. In comparison, a credit card typically charges an APR of 20% to 25%.
Can you have a 900 credit score? ›Depending on the type of scoring model, a 900 credit score is possible. While the most common FICO and VantageScore models only go up to 850, the FICO Auto Score and FICO Bankcard Score models range from 250 to 900.
How good is a 650 credit score? ›A FICO® Score of 650 places you within a population of consumers whose credit may be seen as Fair. Your 650 FICO® Score is lower than the average U.S. credit score. Statistically speaking, 28% of consumers with credit scores in the Fair range are likely to become seriously delinquent in the future.
What score is bad credit? ›What Is a Bad Credit Score? Based on the FICO Score range of 300 to 850, a credit score below 669 is considered either fair or bad. There are steps you can take to increase your credit score, and the sooner you address certain factors, the faster your credit score will go up.
How long does it take to get a LightStream auto loan? ›You can receive funding as soon as the day that you apply for a loan with LightStream, and the funds are deposited directly into your bank account. Loan terms up to 84 months. You can apply for repayment terms from 24 months to 84 months, which gives you more flexibility in finding an affordable monthly payment.
Can you get approved for a personal loan with a cosigner? ›Most banks and credit unions allow you to have a cosigner on a personal loan. In many cases, you and the cosigner will need to be a member of that bank (if not, you might still be eligible for a loan but for a lesser amount).
Is LightStream a broker? ›All communications are between LightStream and the customer, and we fund the customer directly. You'll also earn referral commissions for funded loans that come through these links. I'm a broker — what are your broker percentages? We do not offer a traditional broker program, or pay finder or lead fees.
How often does LightStream report to credit bureaus? ›LightStream reports balances and monthly payments on loans to all three major credit bureaus — Experian, Equifax, and TransUnion. Be sure to pay your loan balance on time each month to avoid any late payments, which can be damaging to your credit report and hinder future borrowing.
Where is LightStream based? ›
Where is Lightstream's headquarters? Lightstream's headquarters is located at 25 W Hubbard Street, Chicago.
Can you get a loan the same day you apply? ›It's possible to get a loan and have the funds in hand the same day you apply — under certain circumstances. Some online lenders offer same-day loans, and you may even be able check your rates without impacting your credit scores by applying for prequalification.
How do I stop LightStream payments? ›You may choose not to renew or to cancel by clicking on the “Cancel plan” link in the Subscription view under your account settings or by contacting customer support.
Can I get a loan without proof of income? ›Many places can offer you a loan without verifying your income. All you have to do is pledge collateral to secure the loan. The value of the collateral will usually have to significantly exceed the loan amount.
Do lenders verify Paystubs? ›Banks may ask to see as many as your last three pay stubs to verify your income, whether you work full-time or part-time. If you have several part-time jobs, be sure to bring in pay stubs from each job.
How do you finesse pay stubs? ›You simply head to a website where you can enter all the information you want. You can put your actual company's name on the pay stub, and whatever amount of money you want to pretend you make. Creating a fake pay stub takes about one minute and costs around five dollars.
Does LightStream lower credit score? ›LightStream loans offer an online-only experience, and the company accepts individual or joint applications. There's no ability to prequalify, and you should expect a hard credit inquiry when you apply, which can lower your credit scores by a few points.
Are LightStream loans fixed rate? ›APR range: LightStream interest rates range from 5.99% - 22.49% and are fixed, not variable.
How many people have 850 credit score? ›1.6% of Americans have a perfect 850 credit score, but here's the only one that matters, according to experts.
What raises credit score? ›Factors that contribute to a higher credit score include a history of on-time payments, low balances on your credit cards, a mix of different credit card and loan accounts, older credit accounts, and minimal inquiries for new credit.